Right of withdrawal
You can cancel your contract declaration within two weeks without giving reasons in text form (e. g. letter, fax, e-mail) or by returning the goods, unless you have acted in the exercise of your commercial or independent professional activity (orders by entrepreneurs). The period begins at the earliest with receipt of the goods and a detailed instruction in text form. The timely dispatch of the revocation or the goods is sufficient to comply with the time limit. The revocation must be addressed to:
A. Foerster & J. Jakobi GBR
Am Teich 1
Consequences of withdrawal
In the event of an effective revocation, the services received by both parties are to be returned and, if necessary, the drawn uses (e. g. interest). If you are unable to return the received goods or services in whole or in part or only in a deteriorated condition, you may be obliged to return them to us or pay compensation for lost value. This does not apply if the deterioration of the goods is exclusively due to their examination, as it would have been possible for you in a shop. In addition, you can avoid the obligation to pay compensation by not using the goods as if they were your property and by refraining from doing anything that could impair their value. Items that can be sent by parcel post are to be returned at our risk. Items that cannot be sent by parcel post will be collected from you. You must fulfil obligations to reimburse payments within 30 days after sending your declaration of revocation.
You have to bear the costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 Euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation.
The right of revocation does not apply to:
- Goods that are manufactured according to customer specifications or clearly tailored to personal needs or which are not suitable for return due to their nature or spoil quickly or whose expiration date would be exceeded,
- Audio or video recordings or software, if the delivered data carriers have been unsealed by you
- Newspapers, magazines and journals.
- End of the cancellation policy-